What is the payout process?
1. You will receive an invoice on 15th of every month from the following month of the official class launch
2. The invoice will have your bank information pre-saved from the bank information you have stated in your contract. You might receive an email from Creator Support requesting additional information for the international transfer. You can also change the bank information by emailing to globalcreatorsupport@101.inc
3. The payout will be settled on the 20th of every month from the following month of the official class launch.
Please make sure to confirm the payment in the corresponding invoice.
In case of not signing the corresponding invoice sent on the 15th of the month, you will receive an email reminder telling you that the payment will be sent to the bank account stated in your contract unless you provide a different bank information within the next 2~3 days.
4. It may take up to 10 business days for the payout to be reflected on your bank account
When do I get the first payout?
1. Once your class has been launched, you will be receiving your first payment on the following month.
2. We will send you an invoice on the 15th of that following month. Please make sure to sign it, and make sure the bank information is correct. If you cannot find it in your Inbox, please make sure to check the Spam folder.
3. Once you have signed the invoice, we will try to send your payout on the 20th of that month.
4. If you forget to sign the invoice before the 20th, we will try to send your payout on the following week after sending you an email reminder requesting to check and sign your invoice.
5. Your Upfront Guarantee will be sent together with your first payment. (Note: The Upfront Guarantee will only be sent if the Early Bird sales did not reach the amount expected)
6. You can keep track of the number of classes being sold in a month in your Creator Center's Sales Dashboard.
7. Make sure you have your bank information updated with us.
You can message the Creator Support Chat to request for changes to your bank information if required, or email us at globalcreatorsupport@101.inc
e.g.) My class was officially launched on July 1st > My first payment invoice arrives on August 15th > I sign the invoice > My payout is sent on August 20thed.
Important things to know:
INVOICE
Invoices are sent on the 15th of each month to the email provided as contact point in the contract
Invoices require to have the bank information input and signed, including ABA or IBAN corresponding to banks in the US or Europe respectively
If your country does not use ABA or IBAN, but another similar numbering to identify specific banks, please make sure to add it.
If you can only provide SWIFT code, please make sure to add the SWIFT code.
SALES
You can keep an updated status of the number of classes sold or refunded in the Sales Dashboard located in your Creator Center.
If you do not have access to the Creator Center or if you cannot see the Sales Dashboard within your Creator Center, please contact Ais, the Creator Support Manager, at globalcreatorsupport@101.inc
BANK ACCOUNT CHANGES
If you would like to make changes to your bank information, please fill out the form:https://forms.gle/JuWoH8PgnEM6Xews9, and let your account manager or make sure to reach Annie, the Creator Support Manager, through the Creator Support Chat or at globalcreatorsupport@101.inc after submitting the form.
UPFRONT GUARANTEEE
The Upfront Guarantee will be received together with the first payment in the following month of your class launch. You will be required to sign the corresponding invoice before submitting the payment.
Your Upfront Guarantee will be provided only if your Early Bird class sales did not passed the Upfront Guarantee amount prior to the launch date.
In case you have received the Upfront Guarantee, you will start receiving additional payouts once the whole amount of the Upfront Guarantee has been recouped.